Online ordering for restaurants

Your own orders. 0% commission.

Owncart gives your restaurant its own ordering channel on WhatsApp, your website, table QR and pickup QR — connected directly to your POS.

See how it works
  1. Guestsays “Hi” or scans
  2. WhatsApp or QRyour menu link
  3. Orderdishes and add-ons
  4. PaymentUPI or card
  5. KOT in your POSPetpooja or Positeasy
  6. Guest savedto your list
The problem

You built the restaurant. Someone else shouldn't own the customer.

01

A cut of every order

Aggregator commission comes off the bill, even when the guest already knows your name.

02

The number stays with the app

You can't thank a guest, call them back or tell them about tonight's special.

03

Tables wait, counters queue

Guests wave for a waiter, and the counter line walks out on a busy night.

04

Regulars go quiet

Nothing gives them a reason to come back, and you notice only when they've gone.

Keep aggregators for new guests. Bring regulars direct. See where restaurants leak →

Owned ordering

Your own ordering channel. Connected to your kitchen.

Owncart puts your menu where your guests already are, takes the payment, and sends the order straight to your POS. You keep the order, and you keep the guest.

Your channel
WhatsApp, your website, table QR and pickup QR, all in your restaurant's name.
Your kitchen
Paid orders print as a normal KOT in Petpooja or Positeasy. No retyping.
Your guests
Every direct order saves the guest's number and order history to your list.
Example: the same guest orders on your own link, you keep the order with 0% commission, and her number is saved to your guest list
Watch, don't read

See one order go from “Hi” to KOT.

Sixty seconds, one restaurant: a guest's WhatsApp message becomes a paid order, a KOT in the kitchen, and a guest you can invite back.

How it works

One order, start to finish.

What happens when a guest orders from your restaurant directly.

  1. 1

    The guest says “Hi” or scans

    On WhatsApp they get a secure menu link that opens in the chat. At a table or the counter, they scan your QR.

  2. 2

    They order from your menu

    Your dishes, photos, half and full, spice level and add-ons. Delivery, pickup or dine-in.

  3. 3

    They pay before you cook

    UPI or card through Razorpay. Unpaid links expire, so the kitchen only cooks paid orders.

  4. 4

    The KOT prints in your POS

    The order beeps on your live order board and prints as a normal KOT in Petpooja or Positeasy.

  5. 5

    The guest is saved

    Order updates and the bill go out on WhatsApp, and the guest's number joins your list.

How Owncart works, step by step →
Where guests order

Every channel. One order board.

Four ordering channels you own. Same menu, same prices, one board that beeps.

Discovery channel Direct Instagram orders

Turn Instagram followers into direct, paid orders.

Link your bio, reels, and stories straight to your Owncart menu. The guest orders and pays on your own domain with 0% commission — no aggregator cut.

1. Bio link or Reel 2. Auto DM link 3. Owncart menu 4. POS KOT
Owncart takes the order. 0% Commission

Full digital menu, photos, portions, add-ons, Razorpay UPI and cards, live order board, and two-way POS sync with Petpooja and Positeasy.

Ownchat starts the conversation. Comment-to-DM

Followers comment “MENU” on any reel or send a DM; Ownchat instantly drops your live menu link in their chat. About Ownchat marketing →

Custom mobile app iOS & Android

Want an app in your restaurant's name?

Give your regular guests an icon on their home screen instead of searching for a link. Owncart builds, brands, and publishes native mobile apps directly on Google Play and Apple App Store.

Your brand on both stores Listed under your restaurant name with your logo, brand colours, and menu photos.
Same menu, board & KOT No second system. App orders flow into the same board and print straight to POS.
Loyalty rewards & push alerts OwnRewards points live inside the app; send free push notifications for specials.
0% commission on orders Keep 100% of your margins on regulars instead of giving 25% away to aggregators.
One-time setup
₹74,999 one-time
Ready in ~4 weeks · Google Play & Apple App Store
Economics

Keep more of every order.

The same ₹1,000 order from a regular, two ways.

Aggregator route
Order value
₹1,000
Commission (example: 25%)
− ₹250
Before other fees
₹750

The guest's number stays with the app.

Owncart route
Order value
₹1,000
Owncart commission
₹0
Before other fees
₹1,000

The guest is saved to your list.

Example only, not a promise. Aggregator commission varies by city and contract. 0% commission on Owncart orders. Platform subscription and payment gateway charges may apply. GST extra.

Free

₹0

AI menu from a photo or PDF, a QR menu for every table and a starter website. Put your menu online tonight.

Start free
Most restaurants

Restaurant plan

₹10,000 per outlet / year

0% commission ordering on WhatsApp, website, table QR and pickup QR, with Petpooja and Positeasy sync, delivery partners, offers, pre-booking and multi-outlet staff roles.

Start free with your menu →

GST extra. Payment gateway fees apply. WhatsApp charges are billed per delivered message, at the rates in our Message Price File, which we share separately. It's never a cut of your sale. Full pricing → · Own Suite bundle, ₹25,000 per outlet per year →

Work it out with your own numbers

Example: what does commission cost you each year?

Enter the orders you could bring direct. The numbers below are placeholders; change them to yours.

Example yearly difference
₹0
Commission avoided
₹0
Gateway fees
₹0
Owncart Restaurant plan
₹0

Example only, not a promise. Your numbers will differ. WhatsApp message charges are not included; they're billed per delivered message, never as a cut of your sale.

Customer ownership

The order ends. Your relationship doesn't.

Every direct order starts a direct relationship with the guest. Owncart keeps the record; Ownchat and OwnRewards help you bring them back.

  1. OwncartOrderDirect, on a channel you own
  2. OwncartGuest savedName and number on your list
  3. OwncartOrder historyWhat they ordered, and when
  4. OwnchatWhatsApp engagementUpdates, reminders, a quiet-month nudge
  5. OwnRewardsOffers and rewardsPoints, coupons and referrals
  6. OwncartRepeat orderStraight back to your menu
From a real restaurant
“We take orders directly on WhatsApp. We've completely eliminated commission charges charged by Swiggy and Zomato.”
Gayathri, Co-Founder, Tositos IndiaAnna Nagar & Velachery, Chennai · runs Petpooja
FAQ

Questions restaurant owners ask

Still unsure? Ask us on WhatsApp or read the full FAQ.

What is Owncart?

Owncart is a commission-free online ordering system for restaurants in India. Guests order on WhatsApp, your website, table QR or the counter pickup QR, pay online, and the order prints as a KOT in Petpooja or Positeasy. It's free to start; the Restaurant plan is ₹10,000 per outlet per year with 0% commission.

Does Owncart take a commission on orders?

No. Owncart charges 0% commission on Owncart orders. You pay a flat ₹10,000 per outlet per year for the Restaurant plan. Payment gateway fees (for example Razorpay) and WhatsApp message charges are billed separately.

What's the difference between Owncart, Ownchat and OwnRewards?

Owncart is for ordering: your menu, cart, payment, live order board and POS sync. Ownchat is for engagement: WhatsApp, Instagram, RCS and SMS messages and campaigns. OwnRewards adds points, coupons and referrals. You can use Owncart on its own, or get all three in the Own Suite for ₹25,000 per outlet per year.

How much does Owncart cost?

The Free plan is ₹0 and includes an AI menu from a photo, table QR menus and a starter website. The Restaurant plan is ₹10,000 per outlet per year with 0% commission. GST is extra, and payment gateway fees apply. See pricing.

How much do WhatsApp messages cost?

WhatsApp charges are billed per delivered message, at the rates in our Message Price File, which we share separately. It's never a cut of your sale.

Does Owncart work with Petpooja and Positeasy?

Yes. Owncart has two-way sync with both Petpooja and Positeasy: menu sync, order creation in the POS (the KOT prints as usual), order status updates and green bills sent to the guest on WhatsApp. See Owncart × Petpooja and Owncart × Positeasy.

Do I need a POS to use Owncart?

No. You can run Owncart without a POS and manage orders on the live order board. If you use Petpooja or Positeasy, orders print as a KOT there. See POS integrations.

How do guests order on WhatsApp?

The guest says Hi on your WhatsApp number and receives a secure Owncart link that opens inside WhatsApp. They pick dishes, choose delivery, pickup or dine-in, pay by UPI or card, and the order lands on your live order board. See WhatsApp ordering.

How do guests pay?

By UPI or card through Razorpay, or a pay link inside WhatsApp. Unpaid links expire, so the kitchen only cooks paid orders. See payments.

Do my guests need to download an app?

No. Your ordering website works in any mobile browser and inside WhatsApp. Regulars can add it to their home screen like an app, without the Play Store.

What is included in the free plan?

Upload a photo or PDF of your menu and Owncart's AI builds your digital menu. You get a QR code for each table and a starter website, so guests can see your menu the same day. Upgrade to the Restaurant plan to take paid orders.

Should I stop using Swiggy and Zomato?

No. Keep Swiggy and Zomato for new customers; bring regulars direct. Use Owncart for your regulars, table orders and WhatsApp orders. See commission-free ordering.

Can Owncart remind guests who left without ordering?

Yes, with Ownchat. When a cart is abandoned, Owncart sends the event to Ownchat, which sends a WhatsApp reminder with the order summary and a payment link, for example 4 hours later. Guests inactive for 30 days can get an automatic win-back message with an offer. See WhatsApp marketing and retargeting.

Can I have my own app?

Yes. Owncart can build a mobile app in your restaurant's name for ₹74,999 one-time, ready in about 4 weeks, plus your Owncart, Ownchat and OwnRewards subscriptions. Play Store and App Store listing depends on their approval time. See your own app.

Do you replace a kiosk?

Yes. A printed pickup QR at the counter lets guests order and pay on their own phone, so you don't need to buy kiosk hardware. See Owncart for cafés and QSR.

Get started

Ready to own your orders?

Start taking direct orders from your customers without rebuilding your restaurant's operations.

  • 0% commission on Owncart orders
  • Free digital menu to start
  • Set up in Tamil or English

Book a free demo

Tell us about your restaurant. We'll reply on WhatsApp within working hours.

Or start free now at store.owncart.ai. We never share your number.

Book demoStart free