Two-Way POS Sync · Petpooja & Positeasy
Owncart Petpooja Positeasy
POS & KOT sync · Petpooja and Positeasy

Don't retype the order. Let the POS print the KOT.

Owncart talks to the POS you already run, Petpooja or Positeasy, in both directions. Menu, prices and sold-out dishes come from the POS. Paid website, WhatsApp and table QR orders are created in the POS, so the KOT prints like any counter order. Any other POS can connect through open APIs.

  • Two-way Petpooja & Positeasy sync
  • 0% commission · ₹10,000 per outlet per year
  • Works without a POS too

Last updated

Quick answer

What does Owncart's POS and KOT sync do?

Owncart syncs both ways with Petpooja and Positeasy. Dishes, prices and sold-out items come from the POS to your website, WhatsApp menu and table QR. Paid orders are created in the POS, so the KOT prints with no retyping. Status updates and green bills reach the guest on WhatsApp. Any other POS connects through open APIs.

At a glance
POS
Petpooja and Positeasy, two-way, one connection per outlet
Menu
Dishes, prices, categories and availability from the POS
Orders
Created in the POS; the KOT prints like a counter order
Status
Accepted, ready, dispatched: back to the guest on WhatsApp — see the flow
No POS yet?
Orders land on the live order board with a GST invoice PDF
Price
Part of the Restaurant plan, ₹10,000 per outlet per year, 0% commission
The difference

What changes the day your POS connects

From retyped tickets to automatic kitchen KOTs and green bills on WhatsApp.

01 Today

Online orders typed in by hand.

Staff re-enter orders from phones into the POS while counter queues wait.

01 With POS sync

A calmer counter.

Orders create themselves in Petpooja or Positeasy, KOTs print on their own, and status reaches the guest on WhatsApp.

02 Today

Menu changes and sold-out chaos.

Dishes sell out at 8 PM, but guests keep ordering them on WhatsApp until kitchen complains.

02 With POS sync

Real-time 86 stock sync.

Mark a dish unavailable in your POS and it disappears from your website, WhatsApp and QR menus instantly.

03 Today

The paper bill gets thrown away.

Paper receipts end up in the dustbin with zero customer phone numbers captured.

03 With POS sync

Green bills build your guest list.

Every POS bill goes to WhatsApp as a green bill. You own your guest list for win-back campaigns and loyalty.

04 Today

Regulars pay 20% to 30% aggregator cut.

Your own loyal customers ordering through aggregator apps costs thousands every month.

04 With POS sync

Direct orders, 0% commission.

Take orders direct into your existing POS system for a flat ₹10,000 per outlet per year with zero commission.

Kitchen & Guest

One order. Both screens in sync.

The moment the guest pays on WhatsApp, the order lands in your POS and the KOT prints in the kitchen. As your staff update the order, the guest watches progress on WhatsApp without anyone typing a message.

POS Kitchen TerminalPetpooja / Positeasy billing
KOT Printed · Auto
KOT #CHN-1842Table 4 · Dine-In
1 × Chicken Biryani (Full) · Spicy 2 × Malabar Parotta 1 × Raita (Complimentary)
Paid Online (UPI)Auto-Accepted
POS Kitchen Sync · Instant Thermal Print

KOT prints directly on your kitchen printer with dish variations, portion sizes and customer notes.

Guest WhatsApp ScreenCustomer updates in chat
Live Status Sync
Spice Route KitchenVerified WhatsApp Business
Thank you! Your order #CHN-1842 is confirmed.
👨‍🍳 Kitchen has accepted your order and started preparing.
AcceptedPreparingReady
Status moves automatically as POS tickets move

Customers get instant automated peace-of-mind updates, eliminating 90% of "where is my food" calls.

Green bills

The paper bill gets thrown away. The WhatsApp bill starts a relationship.

Thermal paper bills cost money, fade in weeks, and capture zero customer details. When your POS bill goes to WhatsApp, the guest saves their invoice and joins your private regular list.

  • Zero paper waste: Digital tax bill sent straight to the guest's WhatsApp.
  • Guest list builds automatically: Every direct bill saves the verified phone number.
  • OwnRewards points attached: Guests receive loyalty points and an incentive to return.
  • Full GST compliance: Clean digital invoice with bill number, taxes and payment mode.
How it works

From a paid order to a printed KOT in five steps

  1. 1

    Connect the POS

    Link Petpooja or Positeasy to each outlet in Owncart's POS settings, and match every Owncart dish to its POS item once.

  2. 2

    The menu follows the POS

    Dishes, prices, categories and availability pull from the POS. A dish marked unavailable there disappears online.

  3. 3

    Paid order in

    A guest pays on the website, WhatsApp or a table QR. Owncart creates the order in the POS, and the KOT prints like a counter order.

  4. 4

    Status out

    Staff accept, prepare and dispatch in the POS. Each step reaches the guest on WhatsApp without anyone typing a message.

  5. 5

    Bill out

    When the bill is settled, it can go to the guest's WhatsApp as a green bill, and the guest's number joins your list.

No POS yet? Orders land on the live order board with a GST invoice PDF, and you connect a POS when you have one. Our team does the setup with you, in Tamil or English.

In the kitchen

The KOT prints before anyone picks up the phone.

No tablet to watch, no order to read out, no second screen for the kitchen.

  • A guest pays on WhatsApp, the website or a table QR. Owncart creates the order in Petpooja or Positeasy like a counter order.
  • The KOT prints in the kitchen with the channel on it and, for dine-in, the table number.
  • Self-pickup orders show as “Pickup” in Petpooja, so the counter knows nobody is delivering.
  • When the POS owns the order status, those steps are locked in Owncart, so the two screens never disagree.
An online order is created in the POS and the KOT prints by itself
Who uses it

Three kitchens, three ways the ticket arrives

Biryani house on Petpooja

Friday, 8:47 pm, the phone buzzes

A regular orders on WhatsApp and pays by UPI. The order is created in Petpooja and the KOT prints. Nobody at the counter touches it.

On your board

KOT prints in Petpooja the second the guest pays — no retyping.

On the guest's phone

Gets WhatsApp status as the POS moves the ticket.

Example
Owncart × Petpooja →
Café on Positeasy

Table 4 orders from the QR at lunch

The table QR order is created in Positeasy with the table number on the KOT. When the bill is settled, it reaches the guest on WhatsApp with GST.

On your board

Table 4 · QR · created in Positeasy · KOT printed

On the guest's phone

Green bill B-1093 with GST on WhatsApp; the guest joins your list

Example
Owncart × Positeasy →
Cloud kitchen, no POS yet

Every order lands on the live board

Without a POS, the live order board takes every order, prints or shares a GST invoice PDF and keeps menu availability in Owncart. Connect a POS when you have one.

On your board

Board beeps · WhatsApp biryani beside a website order · GST invoice PDF

On the guest's phone

Sees Received → Accepted → Ready on the ticket they just paid

Example
Live order board →
POS & KOT syncPart of the Restaurant plan, same plan as WhatsApp ordering and the live order board. Start free with a digital menu.
₹0 free digital menu₹10,000 per outlet / year0% commission
FAQ

POS and KOT questions

Something else? Ask us on WhatsApp.

Which POS systems does Owncart integrate with?

Petpooja and Positeasy, with two-way sync. Any other POS can connect through Owncart's open APIs and webhooks. See all integrations.

Do online orders print as a KOT automatically?

Yes. A paid website, WhatsApp or table QR order is created in Petpooja or Positeasy and prints as a KOT like any counter order. Dine-in orders carry the table number.

What does two-way POS sync include?

Menu sync from the POS (dishes, prices, categories, availability), order creation in the POS so the KOT prints, order status updates to the guest on WhatsApp, and green bills sent on WhatsApp.

Do I have to change how my kitchen bills?

No. Staff keep using the POS they know; Owncart adds the online channels. During setup you match each Owncart dish to its POS item once, because an unmatched item means a wrong KOT.

What happens when a dish sells out in the POS?

Dishes marked unavailable in the POS disappear from your website, WhatsApp menu and table QR until they are switched back on.

Can I use Owncart without a POS?

Yes. Restaurants without a POS take orders on the live order board, print or share GST invoices, and manage menu availability directly in Owncart. Connect a POS when you have one.

Is POS and KOT sync a separate product or plan?

No. It is part of the Restaurant plan, ₹10,000 per outlet per year with 0% commission, the same plan as WhatsApp ordering and the live order board. GST extra; payment gateway fees apply.

Get started

Connect your POS. Stop retyping orders.

Start free with a photo of your menu, or book a 15-minute demo and we'll connect a test outlet to your POS and place a live order with you.

  • 0% commission on every order
  • Free digital menu to start
  • Set up in Tamil or English
Start free →

Book a free demo

Tell us about your restaurant. We'll reply on WhatsApp within working hours.

Or start free now at store.owncart.ai. We never share your number.

Book demoStart free