Different logins, different menus
Each branch typed its own menu into its own tools. A price change made at head office reaches two outlets and misses the third, and nobody notices until a guest does.
For restaurant chains · every branch, one login
Every branch, one login. Every outlet, its own rules.
Each outlet keeps its own POS, hours, payments and delivery settings. You see every order from every outlet in one place, and staff only see what they need. ₹10,000 per outlet per year, 0% commission.
- Per-outlet hours, POS, payments and delivery
- Order prefixes like CHN- and TRY-
- 0% commission · ₹10,000 per outlet per year
Last updated
All outlets · liveTonight · example
WhatsApp · CHN-18422 × Chicken Biryani, 1 × RaitaAccepted
Table 4 · TRY-04172 × Masala Dosa, 2 × Filter CoffeeReady
Pickup QR · CHN-18431 × Veg ThaliReceived
Website · TRY-04181 × Paneer Tikka, 2 × Butter NaanDispatched
Two outlets, one login
Each KOT prints in its own POS
Quick answer
Does Owncart work for a multi-outlet restaurant?
Yes. Owncart runs multi-outlet restaurants from one login. Each outlet has its own hours, menu availability, POS connection, payments, delivery settings and order ID prefix, such as CHN- or TRY-. Staff get role-based access per outlet, and reports show orders, revenue and bestsellers per outlet. Pricing is ₹10,000 per outlet per year, 0% commission.
- At a glance
- One login
- One admin for every outlet; counter staff see only what they need
- Per outlet
- Hours with force open or close, menu availability, POS, payments, delivery and order prefix
- POS
- Petpooja or Positeasy connected per outlet — POS and KOT sync
- Staff
- Admin and Teammate roles; refunds for managers only — staff and roles
- Reports
- Orders, revenue and bestsellers per outlet — analytics
- Price
- ₹10,000 per outlet per year, 0% commission; Own Suite ₹25,000 per outlet per year
The problem
Three outlets, three logins, and nobody sees the whole picture.
Order numbers that collide
Two outlets both reach #1842 on the same night. A refund lands on the wrong account, and the counter cannot tell whose order it was.
One password for everyone
The counter login at one outlet can refund a ₹2,000 party order at another. Nothing separates the person running the board from the person holding the money.
No single view of what each outlet sells
Orders, revenue and bestsellers sit in a different app at every outlet. Monday's numbers are a phone call to each manager and a spreadsheet nobody trusts.
One login for you. Its own settings for every outlet. Only what they need for staff. See the other restaurant problems →
One day, every outlet
How one day runs across your outlets with Owncart
Head office changes it once. Each outlet runs on its own rules. You watch all of it from one login.
- 1
7:00 am · Head office edits the menu once
Change prices across a category in one step. The new prices reach every outlet's website, WhatsApp menu and table QR. Each outlet switches dishes on or off for its own kitchen.
- 2
11:30 am · Each outlet opens on its own hours
Outlets open and close on their own schedule. One has a power cut: force-close it from your phone while the others keep taking orders.
- 3
1:10 pm · Orders land with the outlet's prefix
A WhatsApp order at one outlet prints as CHN-1842 in that outlet's Petpooja. A table QR order at another prints as TRY-0417 in its own POS. Tickets and accounts never mix.
- 4
3:40 pm · A refund request at one outlet
The counter Teammate sees the ticket, accepts it and dispatches it, but cannot refund it. The manager approves the refund; the Admin keeps payments and bulk uploads.
- 5
8:30 pm · Delivery on each outlet's terms
Each outlet has its own delivery radius, fees, cash-on-delivery rules and riders. One runs its own riders, another hires through Adloggs, and Shadowfax takes the overflow on a rainy Friday.
- 6
Monday · One dashboard, per outlet
Orders, revenue and bestsellers per outlet, new versus returning guests and what came direct, on one screen. No calls to each manager.
Table 4TRY-0417
- 2 × Masala Dosa
- 2 × Filter Coffee
Printed in this outlet's Positeasy · Table 4 · example
PAIDTRY- prefix · this outlet only
Teammate sees it, cannot refund it
Who uses it
Three chains, three moments only a multi-outlet owner knows
A regular orders from across town
Each outlet sets its own delivery radius. The guest's map pin goes to the outlet whose radius covers it, and the KOT prints in that outlet's Petpooja with its own prefix.
On your board
CHN-1842 · WhatsApp · delivery · KOT printed in this outlet's Petpooja
On the guest's phone
ExampleSees the outlet that delivers to their pin, pays by UPI, gets status on WhatsApp
One outlet floods, the other keeps serving
Force-close the flooded outlet from your phone. Its menu shows closed on every channel while the other outlet's website, WhatsApp and table QR keep taking orders.
On your board
Outlet 2 · force-closed 14:10 · Outlet 1 · open · 6 tickets live
On the guest's phone
ExamplePicks the open outlet for pickup; the closed one shows closed, not silent
Which outlet sold what, without a single call
One dashboard shows orders, revenue and bestsellers per outlet, direct versus other, and returning guests. Export a segment to Ownchat for a win-back campaign.
On your board
CHN ₹1,84,200 · TRY ₹1,21,900 · bestseller per outlet · 58% returning on direct
On the guest's phone
ExampleNo guest screen. This is the owner's Monday view.
Feature mapping
What every outlet gets, and what only you control
Hours per outlet, with force open or close
Each outlet opens and closes on its own schedule. Override it for a power cut or a private event without touching the others.
Its own POS and order prefix
Each outlet connects its own Petpooja or Positeasy. Orders carry a prefix like CHN- or TRY-, so KOTs, refunds and accounts never mix.
One menu, outlet-wise availability
Edit the menu once and change prices across a category in one step. Each outlet switches dishes on or off for its own kitchen.
Payments per outlet
Online payment and cash on delivery are switched on or off per outlet, with a higher minimum order for cash where you want it.
Delivery on each outlet's terms
Radius, fees, riders and partners are set separately for each outlet. Pickup guests choose the outlet they will collect from.
Roles that stop at the till
Teammates see live orders and dispatch; managers handle refunds; Admins control payments and bulk uploads. API keys and webhooks for your other systems.
Your Monday screen
Every outlet's week on one dashboard.
No calls to each manager. No spreadsheet stitched together on Sunday night.
- Orders, revenue and bestsellers per outlet, side by side.
- New versus returning guests and what came direct, so you know which outlet's win-back deserves the budget.
- Discount, return and cancellation reports and pre-booking fill, per outlet.
- Export a segment to Ownchat and send a campaign without leaving the dashboard.
This week · by outlet · exampleExample
CHN · orders41268% direct
TRY · orders28654% returning
CHN · bestsellerBiryaniFull · 138 plates
TRY · bestsellerVeg Thali94 plates
Rollout
Go live one outlet at a time, under one login
- 1
List what differs
Before go-live, list each outlet's POS, delivery area and menu differences. Our team plans the rollout with you, outlet by outlet.
- 2
Start with one outlet
Start free with a digital menu, then switch on the Restaurant plan for the first outlet at ₹10,000 per outlet per year.
- 3
Connect that outlet
Connect its Petpooja or Positeasy and match every dish, connect Razorpay and your WhatsApp number, set the delivery radius, fees and riders, and turn on table QR ordering.
- 4
Add staff with roles
Invite counter staff as Teammates for that outlet. Managers get refunds; you stay Admin for payments and bulk uploads.
- 5
Repeat per outlet
Add the next outlet with its own hours, POS, payments, delivery settings and order prefix. Every ticket from every outlet lands on one board.
Running several outlets already? Talk to us about a phased rollout: book a demo and tell us your outlets and POS.
The night you switch
What changes the night your outlets go live
Today
Running outlets today
- A login per outlet and a menu per login; a price change is done three times
- Order #1842 exists at two outlets, and refunds land on the wrong account
- One counter password can refund anything, anywhere
- Monday numbers are a call to each manager
- Each outlet's delivery rules live in someone's head
With Owncart
Running outlets on Owncart
- One admin login; each outlet with its own hours, POS, payments and delivery
- CHN-1842 and TRY-1842 are different orders in different POS systems
- Teammates run the board; refunds need a manager; the Admin keeps payments
- Orders, revenue and bestsellers per outlet on one dashboard
- Radius, fees, cash rules and partners set per outlet, in the settings
Works with
Each outlet connects what it already runs
Petpooja
One connection per outlet. Menu from the POS; KOTs print with the outlet's prefix.
Positeasy
Two-way sync per outlet: menu, orders, status and green bills.
Razorpay
UPI and cards; online and cash on delivery switched per outlet.
Adloggs
Hire riders on demand where an outlet has none; who pays the charge is set per outlet.
Shadowfax
Overflow riders for the outlet that floods on a Friday night.
Ownchat
Segments from orders and POS bills, win-back and campaigns, on the Own Suite.
Another POS or system? API keys and webhooks let your other systems read orders. All integrations →
“We take orders directly on WhatsApp. We've completely eliminated commission charges charged by Swiggy and Zomato.”
Tositos runs two outlets in Chennai, Anna Nagar and Velachery, on Petpooja.
Pricing
One flat fee per outlet. Never a cut of the sale.
Restaurant plan
₹10,000 per outlet / year
Each outlet gets its own hours, POS, payments, delivery and order prefix under one login, with reports per outlet. Priced per outlet: add an outlet, add ₹10,000 a year.
Book a demo0% commission. GST extra. Payment gateway fees apply. WhatsApp charges are billed per delivered message, at the rates in our Message Price File, which we share separately. It's never a cut of your sale. Full pricing →
Does Owncart support multiple outlets under one account?
Yes. Each outlet has its own hours, menu availability, POS connection, payments, delivery settings and order ID prefix, all managed from one admin login with staff roles.
How is Owncart priced for a restaurant chain?
Per outlet. The Restaurant plan is ₹10,000 per outlet per year with 0% commission. The Own Suite, which adds Ownchat WhatsApp marketing and OwnRewards loyalty, is ₹25,000 per outlet per year. GST extra; payment gateway fees apply. WhatsApp charges are billed per delivered message, at the rates in our Message Price File, which we share separately. It's never a cut of your sale.
Can each outlet connect its own POS?
Yes. Each outlet connects its own Petpooja or Positeasy; menu, prices and availability come from that POS and its orders print as KOTs there. An outlet without a POS runs on the live order board. Other systems connect through API keys and webhooks.
How do order numbers stay separate between outlets?
Each outlet has its own order ID prefix, like CHN- or TRY-. Tickets, refunds and accounts never mix, even when two outlets reach the same number on the same night.
Can one outlet have different hours, menu or delivery rules?
Yes. Hours with force open or close, menu availability, delivery radius and fees, cash-on-delivery rules and riders are all set per outlet. The menu itself is edited once, with price changes across a whole category in one step.
Can counter staff at one outlet refund orders or see another outlet?
No. Access is per outlet and per role. Teammates see live orders and dispatch; managers handle refunds; Admins control payments, bulk uploads, POS keys and the domain. See staff and roles.
How do we roll out Owncart across several outlets?
In phases. List each outlet's POS, delivery area and menu differences before go-live, start with one outlet, then add the rest, each with its own prefix and settings. Our team plans this with you, outlet by outlet.
Get started
Bring every outlet under one login.
Tell us your outlets and POS. We'll plan a phased rollout with you, outlet by outlet, and recommend the Restaurant plan or the Own Suite.
- 0% commission on every order
- ₹10,000 per outlet per year, priced per outlet
- Set up in Tamil or English