For cafés & QSR

Shorter queues. Faster tables.

Guests order and pay from the table or the queue, and the counter only hands over.

0% commissionFree digital menuPetPooja & Positeasy sync

Last updated

A long queue versus every guest ordering at once with pickup QR and WhatsApp ready alerts.
Story

Watch pickup QR vs queue

Watch pickup QR vs queue
Watch pickup QR vs queue — the problem
Problem
Watch pickup QR vs queue — with OwnCart
Solution
Quick answer

OwnCart helps cafés and quick service restaurants with table and counter QR ordering, online payment on the guest's phone, pickup OTP for the right handover, auto-accept for paid orders, add-ons with limits, daypart menus and timed offers such as LUNCH10 from 12 to 3.

Built for counters and quick service

  • Table QR: guests order and pay from the table
  • Counter QR: takeaway guests order from the queue on their phone
  • Pickup OTP: the right bag to the right guest at a crowded counter
  • Auto-accept paid orders in the rush, and auto-close pickup orders after they are ready
  • Add-ons with limits: extra shot, extra cheese, choose-2 combos
  • Daypart menus: breakfast hides itself at 11

Where cafés lose time, and the fix

ProblemOwnCart fix
Long queue at the counterCounter QR: order and pay on the phone
Wrong order handed overPickup OTP
Lunch deals running all dayLUNCH10 only from 12 to 3, switched off automatically
Office regulars ordering on aggregatorsWhatsApp ordering and OwnRewards points
Pickup QR · no kiosk needed

No waiter wait. No queue. No kiosk.

Table QR · dine-in

Scan the QR on the table → pick dishes and add-ons → the order prints as a KOT in PetPooja → status goes placed, confirmed, served. For you: faster table turns, fewer missed orders, and every dine-in guest's number saved.

Pickup QR · at the counter

Scan the counter QR → order and pay on the phone → “Your order is ready” on WhatsApp → collect. For you: the rush-hour queue disappears, and counter staff just hand over food.

The kiosk lineA printed QR does the kiosk's job on the guest's own phone, instead of spending lakhs on kiosk hardware.
KioskOwnCart pickup QR
Hardware costLakhs per unitA printed QR
QueueGuests queue at the kioskGuests order from their seat or in line
PaymentAt the kioskUPI or card on their own phone
Order-ready alertScreen or token numberWhatsApp: “Your order is ready”
Guest's numberNot capturedSaved to your guest list

See a pickup QR demo

FAQ

Common questions

What is included in the free plan?

Upload a photo or PDF of your menu and OwnCart's AI builds your digital menu. You get a QR code for each table and a starter website, so guests can see your menu the same day. Upgrade to the Restaurant plan to take paid orders.

How do customers order on WhatsApp?

The customer says Hi on your WhatsApp number and receives a secure OwnCart link that opens inside WhatsApp. They pick dishes, choose delivery, pickup or dine-in, pay by UPI or card, and the order lands on your live order board. See WhatsApp ordering.

Do you replace a kiosk?

Yes. A printed pickup QR at the counter lets guests order and pay on their own phone and get a WhatsApp message when the order is ready, so you don't need kiosk hardware.

Get started

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Start free with a photo of your menu, or book a 15-minute demo and we'll set it up with you.

  • 0% commission on every order
  • Free digital menu to start
  • Set up in Tamil or English
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