The Thursday guest who stopped
She came every week, paid at the counter and left. Then she didn't. Nobody noticed for a month, because the bill never knew her name or her number.
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Turn one-time guests into regulars.
OwnRewards is the loyalty platform for restaurants: points, coupons and referral rewards that bring guests back. It is deeply integrated with Petpooja and connected to Owncart ordering, so points apply at checkout whether the guest is at the table or on WhatsApp.
- Deep Petpooja integration
- From ₹1,499 a month, billed yearly
- 14-day free trial, no card needed
Last updated
Points on every bill
A nudge on WhatsApp
Quick answer
What is OwnRewards, the restaurant loyalty program?
OwnRewards is a restaurant loyalty platform from iEYAL, the makers of Owncart. It runs points, coupons and referral rewards with deep Petpooja integration (or any POS through bill upload or API), applies points at Owncart checkout and includes detailed sales analytics. Plans start at ₹1,499 a month billed yearly, with a 14-day free trial. In the Own Suite, OwnRewards Standard is ₹10,000 per outlet per year.
- At a glance
- Rewards
- Points, coupons and referral rewards, with rules you set
- POS
- Deep Petpooja integration; any other POS through bill upload or API
- Online
- Points show and apply at Owncart checkout — WhatsApp ordering
- Analytics
- Repeat guests and sales trends on one dashboard
- Plans
- Starter ₹1,499 · Growth ₹2,499 · Pro ₹6,999 a month, billed yearly; GST extra
- Trial
- 14 days free, no card needed; Standard is included in the Own Suite
The problem
Regulars don't leave. They quietly stop coming.
A discount that builds nothing
A one-off offer brings a guest once. Without points that carry over to the next visit, there is no reason to choose you again over somewhere new.
The stamp card in the wash
Paper cards get lost, the counter forgets to stamp, and nothing tells you which regulars are drifting away before they are gone.
Keep aggregators for new guests. Bring regulars direct. Read the guide to moving regulars direct →
How it works
Live in three steps
- 1
Connect your POS
Connect Petpooja for the deepest integration, or any other POS through bill upload or API.
- 2
Set your rules
Points per order, the rewards guests redeem, coupon codes for your regulars and what a referral earns for both sides.
- 3
Guests earn and redeem
At the counter through your Petpooja billing, and online where points apply at Owncart checkout. Watch repeat visits grow on the dashboard.
Best fit: restaurants with strong dine-in regulars, and outlets that can't deliver. Pair OwnRewards with pickup, table QR and green bills on WhatsApp, so every visit earns points and saves the guest's number.
What you get
Everything you need to bring regulars back
Loyalty programme
Guests earn points on their orders and redeem them on the next visit. You decide how many points an order earns and what they buy.
Deep Petpooja integration
Loyalty, coupons and rewards connected to the outlet's Petpooja billing. Any other POS connects through bill upload or API.
Coupons and rewards
Offers and coupon codes you set for your regulars, under your restaurant's name and on your rules.
Referral rewards
Regulars bring friends, and both are rewarded. Included from the Growth plan.
Points at online checkout
Guests see and apply their points when they order on Owncart: the same checkout behind WhatsApp, your website and table QR.
Detailed sales analytics
See what loyalty brings back: repeat guests and sales trends, on one dashboard.
On the guest's phone
She ordered once. Bring her back.
Twenty-three seconds: one quiet regular, one nudge, one order direct.
- A guest orders once and goes quiet. Her number is already on your guest list.
- After 30 days without an order, Ownchat sends a win-back message on WhatsApp.
- Her OwnRewards points show at Owncart checkout, and she applies them on the order that brings her back.
One regular, one month
From the first bill to the friend she brings
What a regular sees across a month, and what you see on the dashboard.
- 1
Visit one: the bill earns points
The guest pays at the counter. Through Petpooja billing, the points land on her number and she is on your list.
- 2
Day 30: she has gone quiet
No order for a month. Ownchat sends a win-back message on WhatsApp with an offer. Her points are still waiting.
- 3
Visit two: points at checkout
She orders on Owncart, on WhatsApp or your website, and applies her points at checkout. At the table or online, it is one programme.
- 4
Visit three: she brings a friend
A referral reward brings her friend in, and both of them are rewarded. The repeat visit shows on your dashboard.
Who it's for
Three restaurants, three reasons to come back
Thursday biryani, every week
The bill goes through Petpooja and the points go on the guest's number, so dine-in regulars collect them without a stamp card and redeem them on a later visit.
On your board
Priya · 5th visit · 480 points · reward redeemed on this bill
On the guest's phone
ExampleSees her points balance and the reward on today's bill
Pickup regulars from the office block
Guests order on Owncart for pickup and apply points at checkout. A green bill on WhatsApp replaces the paper slip and keeps the number on your list.
On your board
Pickup QR · CHN-1844 · 120 points applied · Paid ₹340
On the guest's phone
Example“Ready for pickup. 120 points applied, 60 earned.”
One programme across every branch
One OwnRewards Pro plan runs 3 outlets, with VIP tiers for your best regulars and AI included. Referral rewards bring their friends, and both sides are rewarded.
On your board
Anna Nagar · 1,240 members · 86 in the VIP tier
On the guest's phone
ExampleVIP tier · referral code shared with a friend
Pricing
OwnRewards plans: Starter, Growth and Pro
| OwnRewards plan | Billed yearly | Billed monthly | Includes |
|---|---|---|---|
| Starter | ₹1,499/mo | ₹1,874/mo | 1 outlet, up to 2,000 guests |
| Growth | ₹2,499/mo | ₹3,124/mo | Up to 25,000 guests, coupons, referrals |
| Pro | ₹6,999/mo | ₹8,749/mo | 3 outlets, VIP tiers, AI |
GST extra. 14-day free trial, no card needed. Full details at ownrewards.ai. In the Own Suite (Owncart, Ownchat and OwnRewards for ₹25,000 per outlet per year), OwnRewards Standard is ₹10,000 per outlet per year; higher OwnRewards plans are charged extra.
Works with
Petpooja at the counter, Owncart online, Ownchat on WhatsApp
Petpooja
Deep integration: points, coupons and rewards connected to the outlet's Petpooja billing.
Owncart checkout
Points show and apply when guests order on Owncart: WhatsApp, your website, table QR and pickup QR.
Ownchat
Win-back messages on WhatsApp for regulars who have gone quiet, with their points as the reason to return.
Any other POS connects to OwnRewards through bill upload or API.
“We take orders directly on WhatsApp. We've completely eliminated commission charges charged by Swiggy and Zomato.”
Tositos runs two Chennai outlets, Anna Nagar and Velachery, on Petpooja, and takes orders directly on WhatsApp with Ownchat and Owncart.
Pricing
Points need a checkout. Owncart's takes 0% commission.
Restaurant plan
₹10,000 per outlet / year
WhatsApp ordering, your ordering website, table QR and pickup QR, synced to Petpooja or Positeasy. OwnRewards points apply at this checkout.
Start free0% commission. GST extra. Payment gateway fees apply. WhatsApp charges are billed per delivered message, at the rates in our Message Price File, which we share separately. It's never a cut of your sale. Full pricing →
Does OwnRewards work without Petpooja?
Yes. Any POS connects through bill upload or API. Petpooja is the deepest integration: loyalty, coupons and rewards connect directly to the outlet's Petpooja billing.
Can guests use their points on online orders?
Yes. OwnRewards points show and apply at Owncart checkout, the same checkout behind WhatsApp ordering, your website and table QR.
How is OwnRewards different from platform-funded offers?
You set the rules, you own the guest and their number, and you don't pay for platform-funded discounts. Points, coupons and referrals run under your restaurant's name and sit on your own list.
How much does OwnRewards cost?
From ₹1,499 a month billed yearly (Starter), ₹2,499 (Growth) and ₹6,999 (Pro); billed monthly they are ₹1,874, ₹3,124 and ₹8,749. GST extra, with a 14-day free trial and no card needed. In the Own Suite, OwnRewards Standard is ₹10,000 per outlet per year.
Which plan includes coupons and referral rewards?
Growth, at ₹2,499 a month billed yearly, adds coupons and referrals and covers up to 25,000 guests. Pro, at ₹6,999, covers 3 outlets and adds VIP tiers and AI. Starter covers 1 outlet and up to 2,000 guests.
Do I need Owncart to use OwnRewards?
No. OwnRewards runs on its own with Petpooja, or with any POS through bill upload or API. With Owncart, points also apply when guests order online, and the Own Suite puts Owncart, Ownchat and OwnRewards on one bill.
Which restaurants is OwnRewards the best fit for?
Restaurants with strong dine-in regulars, and outlets that can't deliver. Pair it with pickup, table QR and green bills on WhatsApp, so every visit earns points and saves the guest's number.
Get started
Give your regulars a reason to come back.
Start a 14-day OwnRewards trial with no card, or book a 15-minute demo and we'll set up points, coupons and Petpooja with you.
- Deep Petpooja integration
- Points apply at Owncart checkout
- Set up in Tamil or English