Staff & roles
The floor runs the board. Only admin refunds.
Admin and Teammate, per-outlet access, API keys. Separation of duties so a counter login can't empty the till.
0% commission₹10,000 / outlet / yearRealtime example below
Last updated
Quick answer
Roles: Admin, Teammate. Refunds for managers. API keys and webhooks for your other systems.
Realtime tonight
Merchant: Evening shift logs in as teammate. They cannot refund a ₹2,000 party order.
Customer: Guest never sees roles. Tickets still move.
How it works
- Invite a teammateBoard + KOT, no refunds.
- Admin keeps moneyRefunds, POS keys, domain.
- API keysYour other stack reads orders.
Same feature, other businesses
See solutions pages for each vertical.
FAQ
Common questions
Is this a separate OwnCart product?
No. Staff & roles is a feature area inside OwnCart, same plan as WhatsApp ordering and the live board.
Where do I see a full WhatsApp example?
The page we use as the pattern is WhatsApp ordering — Hi → pay → KOT.
Keep reading
Related pages
Get started
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- 0% commission on every order
- Free digital menu to start
- Set up in Tamil or English