Pre-booking

Plan the rush instead of reacting to it

Open pre-booking for festivals and weekends, cap each time slot, and let your kitchen batch-cook with confidence.

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Slot caps and advance orders instead of a scrambling rush queue.
Quick answer

OwnCart pre-booking lets restaurants take advance orders for festivals and weekends. You set campaign dates, allowed order types (delivery, pickup, dine-in), time slots with a maximum number of orders, the dishes included and a minimum notice period. Fill stats show which slots are filling.

How pre-booking works

  1. Create a campaignName it (e.g. Diwali thali week) and set start and end dates.
  2. Choose order typesAllow delivery, pickup and dine-in, or only some of them.
  3. Set slots and limitsFor example 15-minute slots with a maximum of 8 orders each. Full slots can't be booked.
  4. Pick the dishesOnly the categories your kitchen can batch, like thali and biryani.
  5. Set rulesMinimum notice, e.g. 4 hours, so no slot is too close to prep time.
  6. Publish and watch fillCampaign cards appear on your website; fill stats show which slots are filling.

Best uses for restaurants

  • Weekend rush: spread Friday to Sunday orders across slots
  • Festivals: Diwali, Pongal, Ramzan and Christmas specials ordered in advance
  • Bulk and party orders: biryani buckets and thali boxes with notice
  • Dine-in: pre-order for a table so food is ready when guests arrive

Promote it on WhatsApp

Send the campaign to the right customer segment through WhatsApp marketing, for example regulars who ordered biryani before, with a direct link to the pre-booking page.

FAQ

Common questions

Can guests pre-order for festivals or weekends?

Yes. Pre-booking lets guests order in advance for delivery, pickup or dine-in, in time slots you cap, for example 15-minute slots with a maximum of 8 orders, only for dishes you choose, with a minimum notice such as 4 hours.

Does OwnCart support multiple outlets?

Yes. Each outlet has its own hours, menu availability, POS connection, payments, delivery settings and order ID prefix, all managed from one admin with staff roles.

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